Customer Support

We'd Love to Hear From You 🤍

At Mayvelle, your satisfaction is our highest priority. Whether you have a question about an order, need help choosing the right size, or simply want to learn more about our collections, our Customer Support Team is always here to assist you.

We're committed to providing friendly, professional, and timely support to make your shopping experience as enjoyable as possible.


Customer Support

Email

📧 studio@mayvelle.com

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Our team aims to reply to all emails within 24–48 business hours.


Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your Full Name
  • Email Address
  • Order Number (if applicable)
  • A detailed description of your inquiry

If your request relates to a damaged, defective, or incorrect item, please attach clear photos of:

  • The product
  • The shipping package
  • The shipping label

This allows us to process your request more efficiently.


We're Happy to Help With

Our Customer Care Team can assist you with:

  • 📦 Order Status & Tracking
  • 🚚 Shipping Information
  • 🔄 Returns & Refunds
  • 📏 Size Recommendations
  • 👗 Product Information
  • 💳 Payment Questions
  • 🌐 Website Assistance
  • 💬 General Customer Support

Business Information

Mayvelle

5953 Live Oak St
Bell Gardens, CA 90201
United States

Business Correspondence Only

Please note that this address is not our return warehouse.

If you need to return an item, please contact us first. Once your request has been approved, we'll provide the correct return address and detailed return instructions.


Send Us a Message

Have a question or suggestion?

We're always happy to hear from our customers. Simply send us an email at:

📧 studio@mayvelle.com

Our team will get back to you as soon as possible.


Thank You

Thank you for choosing Mayvelle.

We truly appreciate your trust and support. Every message is important to us, and we're committed to providing you with exceptional service every step of the way. We look forward to assisting you whenever you need us.